We ask you to observe the following rules when using Pioneer easy bus services.

  • Possess a valid ticket at all times and show it upon request.
  • Concession ticket passengers must carry proof of concession and supply it upon request.
  • Offer your seat to passengers with special needs, for example seniors, people with a disability and parents carrying small children.
  • Be courteous to your fellow passengers. We have a no-tolerance approach to offensive behavior.
  • When riding on a bus, stay out of the cab area. Refrain from speaking to the driver while the bus is moving.
  • If you use a personal audio device, always use earphones keep the volume low.
  • After 7.00pm you may alight anywhere along a bus route where it is safe to pull up. Please advise the driver well beforehand.
  • Please keep your feet and anything that may cause damage off seats.
  • No smoking on any pioneer easy bus property.
  • No eating or drinking on pioneer easy buses.
  • Animals are not allowed on any of our services. The only exception is assistance dogs.